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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1.

Which THREE of the following components should you be very careful with, when working inside an Apple portable? SELECT THREE

A) Deflection coil
B) Flyback transformer
C) Small screw
D) Plastic tab
E) Anode aperture
F) Ribbon cable

2. What is the proper way to calibrate a removable main battery in a MacBook (13-inch, Mid 2009)?

A) Charge the battery fully. Wait 2 hours. Run the MacBook on battery until it goes to sleep. Wait 5 hours. Charge it fully again.
B) Charge the battery overnight. Make sure battery status indicates 100% before disconnecting AC adapter.
C) Charge the battery halfway. Wait 2 hours. Finish charging the battery. Run the MacBook on battery until it goes to sleep. Charge it fully again.
D) The battery is calibrated out of the box; no further steps are needed.
E) Charge the battery while running the Battery Calibration Utility.

3.
Which section of any Apple Technician Guide is the BEST place to look for instructions for replacing an internal component?

A) Basics
B) Views
C) Take Apart
D) Troubleshooting

4. Which of the following can cause damage to an embedded battery from a MacBook Air 13" Mid 2011

A) Tightening the battery screws only finger tight
B) Use both hands when removing the battery
C) Handling by the edges
D) Squeezing the cell packs

5. What step is required before upgrading the RAM in a Mac Pro (Early 2009)?

A) Remove the front inlet fan assembly.
B) Remove the hard drive carriers.
C) Remove the processor tray.
D) Remove the Optical Drive and Carrier.

Solutions: