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What is the duration, language, and format of the Certified Implementation Specialist - Field Service Management (CIS-FSM) Exam
- This exam consists of 45 multiple choice questions
- There is a time limit of 90 minutes for the exam
- This exam is offered in English
- If the test has been taken and sent the pass or mistake verdict is instantly calculated and presented to the applicant. No further comprehensive results are given to the applicant.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-fsm-blueprint.pdf
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How much Certified Implementation Specialist - Field Service Management (CIS-FSM) Exam Cost
The price of the Certified Implementation Specialist - Field Service Management (CIS-FSM) certification is 150 USD. Students applying for the exam will get exam voucher after they complete the prerequisite course. Therefore, the students will have to pay for that course as well all the study materials they buy, including CIS-FSM exam dumps pdf. For more information related to the ServiceNow CIS-Field Service Management certified professional exam, please visit ServiceNow Website. CIS-FSM practice exams are the best source to prepare for this certification.
ServiceNow CIS-FSM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementing Field Service Processes | 52% | - Appointment booking and time recording configurations - Foundational data configuration (locations, groups, users, assets) - Preventive maintenance and inventory management - Work order templates and workforce management - Scheduling methods and dispatcher workspace configuration |
| Implementation Planning | 3% | - ServiceNow maturity levels - Integrations with other applications - Preparation activities and stakeholders |
| Implementing Related Processes | 3% | - Contextual knowledge setup - Now Mobile Agent usage and offline considerations - Agent feedback and targeted communications |
| Field Service Management Fundamentals | 42% | - Process lifecycle, personas, and roles - Field service types and core solution features - Mobile application usage and agent features - Work order initiation, scheduling, dispatch, and delivery |






