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HP Selling HP Business Service Management Solutions Sample Questions:

1. According to Gartner Research which IT processes are vital when implementing a strongly integrated HP APM solution? (Select two.)

A) predictive analytics
B) virtual tracking
C) process orchestration
D) deep application diagnostics
E) infrastructure availability

2. HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.

3. Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?

A) Infrastructure Management
B) Application Performance Management
C) Operations Bridge
D) Operations Intelligence/Analytics

4. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A) director of operations
B) director of performance testing
C) director of mobile applications
D) director of applications monitoring

5. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of service management
B) director of application quality
C) director of security
D) director of mobile applications

Solutions: