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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

You enable Stealth Mode on an OS X Mountain Lion computer's firewall. How does this affect the computer's behavior?

A. The Mac will not register any services that are offered via Bonjour.
B. The Mac will not respond to diagnostic probes such as ping.
C. The Mac will not allow outgoing connections for non-approved applications.
D. The Mac will not respond to incoming connection requests.

Question 2

OS X software updates can be downloaded from the AppleSupport website using any modern web browser. Updatestake the form of installation packages that are installed viathe Installer application.

A. How can you prevent a user from installing software updates?
B. Which applications are used to manually acquire and install OS X software updates?
C. Which items aren't loaded when OS X Safe Boots?
D. What four methods can be used to eject a volume or disk from the Finder?

Question 3

Which users are allowed to unlock a FileVault 2 protected system?

A. Any user that's FileVault enabled is allowed to unlock a FileVault 2-protected system. This includes any local or cached network user account that was enabled when FileVault 2 was set up or created after FileVault 2 was enabled. Further, administrators may return to Security &Privacy preferences to enable additional accounts.
B. All Apple software updates are handled via the Mac AppStore.
C. An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.
D. Secure Empty Trash will perform a 7-pass erase on the contents of the Trash folder.

Question 4

You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

A. Enable the Guest account for login.
B. Create a Sharing Only account.
C. Create a Guest account.
D. Create a managed account with Parental Controls.

Question 5

File system journaling records what file operations are in progress at any given moment. This way, if a power failure or system crash occurs, after the system restarts, it will be able to quickly verify the integrity of the volume by "replaying" the journal.

A. What are the five System Preference categories?
B. What does the master password do?
C. What are PPD files responsible for?
D. How does file system journaling work?

Solutions: