Cisco Implementing Cisco Collaboration Applications (CLICA) : 350-810

350-810 real exams

Exam Code: 350-810

Exam Name: Implementing Cisco Collaboration Applications (CLICA)

Updated: Jul 19, 2026

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Cisco 350-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unity Express15%- Configure mailboxes, auto-attendant, and IVR
- Troubleshoot Unity Express functionality
- Describe deployment and integration
Topic 2: Cisco Unified IM and Presence and Cloud Messaging30%- Configure high availability and clustering
- Describe deployment models
- Integrate with Cisco Unified Communications Manager
- Troubleshoot IM and Presence services
Topic 3: Single Sign-On (SSO) for Collaboration Applications15%- Describe SSO concepts and protocols
- Configure SSO for Cisco Collaboration applications
- Troubleshoot SSO integration issues
Topic 4: Cisco Unity Connection30%- Configure users, templates, and call handlers
- Set up networking and integration
- Troubleshoot Unity Connection operations
- Describe architecture and deployment
- Implement security and toll fraud prevention
Topic 5: Application Clients10%- Troubleshoot Jabber connectivity and features
- Describe Cisco Jabber architecture and deployment options
- Configure service discovery and client settings

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