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Cisco 350-810 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unity Express | 15% | - Configure mailboxes, auto-attendant, and IVR - Troubleshoot Unity Express functionality - Describe deployment and integration |
| Topic 2: Cisco Unified IM and Presence and Cloud Messaging | 30% | - Configure high availability and clustering - Describe deployment models - Integrate with Cisco Unified Communications Manager - Troubleshoot IM and Presence services |
| Topic 3: Single Sign-On (SSO) for Collaboration Applications | 15% | - Describe SSO concepts and protocols - Configure SSO for Cisco Collaboration applications - Troubleshoot SSO integration issues |
| Topic 4: Cisco Unity Connection | 30% | - Configure users, templates, and call handlers - Set up networking and integration - Troubleshoot Unity Connection operations - Describe architecture and deployment - Implement security and toll fraud prevention |
| Topic 5: Application Clients | 10% | - Troubleshoot Jabber connectivity and features - Describe Cisco Jabber architecture and deployment options - Configure service discovery and client settings |






