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NEW QUESTION # 13
What does 'building for value' mean in the context of creating content?
- A. Creating content to prioritize the aesthetic design of the WalkMe interface.
- B. Creating content with an understanding of the business' goals and what they are trying to accomplish.
- C. Creating content that focuses solely on the technical implementation of WalkMe features.
- D. Creating content to ensure that WalkMe content is updated frequently.
Answer: B
NEW QUESTION # 14
You have received some feedback that your end users are having issues completing a Smart Walk-Thru that you built. Where are the best places to analyze where users are having issues? Note: There are 2 correct answers to this question.
- A. Look in the WalkMe Player Menu.
- B. Look at the percent of users that played Smart Walk-Thrus.
- C. Look at the Smart Walk-Thru step analysis in Insights.
- D. Look at the Smart Walk-Thru steps in the Editor.
Answer: C,D
Explanation:
To diagnose issues with a Smart Walk-Thru, Builders should analyze both the configuration of theSmart Walk-Thru and user interaction data. The best places are:
* Smart Walk-Thru steps in the Editor(B): Reviewing the steps in the WalkMe Editor, along with using tools like the Flow Tracker, helps identify misconfigured triggers, conditions, or elements that may cause user issues.
* Smart Walk-Thru step analysis in Insights(D): Insights provides detailed analytics on step completion rates, drop-off points, and errors, pinpointing exactly where users encounter difficulties.
The other options are less effective:
* WalkMe Player Menu(A) is for end users to access content, not for analyzing issues.
* Percent of users that played Smart Walk-Thrus(C) gives overall engagement but lacks step-specific insights.
Extract from Official WalkMe Documentation:
According to the WalkMe Insights User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.2: Analytics and Reporting):
"The Smart Walk-Thru step analysis in Insights shows completion rates and drop-off points, helping Builders identify where users struggle. Combine this with Editor-based troubleshooting using Flow Tracker to resolve issues." The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
"To troubleshoot Smart Walk-Thru issues, review step configurations in the Editor for errors and analyze step- level data in Insights to understand user behavior and pinpoint problem areas." Options B and D are the best places to analyze user issues.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.2: Analytics and Reporting.
WalkMe Insights User Guide, "Smart Walk-Thru Analytics" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 6: Troubleshooting Smart Walk-Thrus.
NEW QUESTION # 15
Your company just provided you with the new company logo that they want you to use in all of your WalkMe deployables.
Where is the best place to store the logo?
- A. Local Settings
- B. WalkMe Admin Center
- C. The Asset Library
- D. Engaged Elements
Answer: C
NEW QUESTION # 16
Which two types of WalkMe content can make up an Onboarding Task?
- A. Smart Walk-Thrus and Resources
- B. SmartTips and Launchers
- C. Smart Walk-Thrus and Shuttles
- D. Resources and Shuttles
Answer: C
NEW QUESTION # 17
Which of the options below is a use case for when to use jQuery? Note: There are 3 correct answers to this question.
- A. To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience.
- B. To redesign the entire layout of the WalkMe balloons.
- C. If the WalkMe element selector algorithm is not consistently identifying your element.
- D. To close the WalkMe menu and start an Onboarding task.
- E. To target a very specific element on your website.
Answer: A,C,E
Explanation:
jQuery is a powerful tool in WalkMe for advanced element targeting and dynamic interactions. The correct use cases are:
* If the WalkMe element selector algorithm is not consistently identifying your element(B): jQuery selectors provide precise targeting when WalkMe's default algorithm struggles with dynamic or complex elements.
* To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience(D): jQuery can extract values (e.g., a username) for use in personalized content.
* To target a very specific element on your website(E): jQuery allows fine-tuned selectors for elements with unique attributes or structures.
The other options are incorrect:
* Redesigning the entire layout of WalkMe balloons(A) is done via Global/Local Design settings, not jQuery.
* Closing the WalkMe menu and starting an Onboarding task(C) uses WalkMe's native APIs or rules, not jQuery.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7:
jQuery Selectors):
"Use jQuery in WalkMe to target specific elements when default selectors fail, extract dynamic values for personalization (e.g., in ShoutOuts), or address complex DOM structures requiring precise element identification." The courseAdvancing Your Skills in Building WalkMe Solutionsexplains:
"jQuery is essential for scenarios like inconsistent element detection, grabbing dynamic data for personalized content, or targeting unique elements with custom selectors." Options B, D, and E are valid jQuery use cases.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7: jQuery Selectors.
WalkMe Editor User Guide, "jQuery Use Cases" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 10: Advanced jQuery Applications.
NEW QUESTION # 18
The Dynamic Layout of a ShoutOut in the Editor consists of which three layers? Note: There are 3 correct answers to this question.
- A. Z-index
- B. Player
- C. Widget
- D. Frame
- E. Canvas
Answer: C,D,E
NEW QUESTION # 19
The ShopMe team wants to put a Launcher on every product page. Example URLS of the product pages are as follows:
http://shopme.walkme.com/product/taylor-swift-1989/
http://shopme.walkme.com/product/nicki-minaj-the-pinkprint/
http://shopme.walkme.com/product/beyonce-beyonce/
How would they build the Current URL rule for when this should appear with best practices in mind?
- A. Current URL is like > walkme.com
- B. Current URL> contains > shopme.walkme.com
- C. Current URL> is like > shopme.walkme.com/product
- D. Current URL> contains > /product
Answer: D
NEW QUESTION # 20
Which of the following options would be appropriate to create a Segment in the Segmentation center? Note:
There are 3 correct answers to this question.
- A. IP Address
- B. Geographic location
- C. User Role
- D. Department
- E. Autoplay on 1 page
Answer: B,C,D
Explanation:
The WalkMe Segmentation Center allows Builders to create Segments to target content to specific user groups based on attributes. Appropriate options include:
* Department(C): Segments can target users based on their department (e.g., Sales, Finance).
* Geographic location(D): Segments can use location data to tailor content by region or country.
* User Role(E): Segments can target roles (e.g., Admin, User) for role-specific guidance.
The other options are incorrect:
* IP Address(A) is not a standard segmentation attribute in WalkMe.
* Autoplay on 1 page(B) is a content trigger, not a user segment.
Extract from Official WalkMe Documentation:
According to the WalkMe Admin Center User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.3: Segmentation):
"Segments in the Segmentation Center can be based on attributes like Department, Geographic Location, and User Role, enabling targeted content delivery." The courseGetting Started with Building WalkMe Solutionsstates:
"Create Segments using criteria like Department, Location, or Role to ensure content is relevant to specific user groups." Options C, D, and E are appropriate for Segments.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.3: Segmentation.
WalkMe Admin Center User Guide, "Creating Segments" Section.
Course:Getting Started with Building WalkMe Solutions, Module 13: Segmentation Basics.
NEW QUESTION # 21
What does WalkMe's UI Intelligence feature do?
- A. It eliminates the need for data collection
- B. It forces users to complete forms without assistance
- C. It analyzes form interactions and provides actionable insights
- D. It blocks users from entering incorrect data
Answer: C
NEW QUESTION # 22
Your product team released a new feature last month and would like to get end user feedback within Insights.
Which of the options below is the best approach?
- A. Add a ShoutOut on the feature page that activates a WalkMe Survey with multiple questions.
- B. Create a Survey and place it in the WalkMe Menu.
- C. Use a 3rd party survey tool and send it to your users in an automated email campaign.
- D. Use a Shuttle linking to a Google Form with detailed questions.
Answer: A
Explanation:
To collect end user feedback within WalkMe Insights, the most effective approach is to use WalkMe's native Survey tool, as it integrates directly with Insights for seamless data collection and analysis. Placing a ShoutOut on the feature pagethat activates a WalkMe Survey with multiple questions ensures high visibility and context-specific engagement, as users are prompted to provide feedback while interacting with the new feature. This method leverages WalkMe's analytics to track responses and correlate them with user behavior, providing actionable insights.
The other options are less optimal:
* A Survey in the WalkMe Menu(A) is less targeted, as users may not proactively access it.
* A Shuttle to a Google Form(B) lacks integration with Insights, making data analysis cumbersome.
* A 3rd party survey tool via email(D) is disconnected from the feature context and WalkMe's analytics.
Extract from Official WalkMe Documentation:
According to the WalkMe Insights User Guide (SAP WalkMe Digital Adoption Consultant StudyGuide, Section 3.5: Surveys):
"WalkMe Surveys, when triggered by a ShoutOut on a relevant page, are ideal for collecting contextual feedback. Responses are tracked in Insights, enabling analysis of user sentiment and feature adoption." The courseAdvancing Your Skills in Building WalkMe Solutionsexplains:
"For feature-specific feedback, use a ShoutOut to launch a WalkMe Survey on the feature page. This ensures users provide input in context, with data seamlessly captured in Insights for analysis." Option C is the best approach for collecting feedback within Insights.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.5: Surveys.
WalkMe Insights User Guide, "Creating and Analyzing Surveys" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 15: Collecting User Feedback.
NEW QUESTION # 23
You have a Smart Walk-Thru that begins on the home page, directs the user to a product page where there is a Subscribe button, and continues from there. If the user is already on a product page with a Subscribe button, you want the user to be able to start the Smart Walk-Thru from that page.
However, since not all product pages have a Subscribe button, you don't want the user to be able to start the Smart Walk-Thru on those pages because the Smart Walk-Thru is specifically related to product subscriptions.
The URL of the product pages starts with: www.PetShop.com/product-page
Following best practices, which rule(s) would you suggest to use as a Start Point?
- A. Current URL -> is exactly -> www.PetShop.com/product-page
- B. Current URL -> Contains -> /product-page/mixed-bird-seeds OR Element on screen -> Is Visible
- C. Element On Screen -> is visible
- D. Current URL -> Contains -> /product-page AND Element on screen -> Is Visible
Answer: D
NEW QUESTION # 24
What is the primary purpose of Digital Adoption?
- A. To ensure employees and customers use digital platforms and capabilities effectively
- B. To eliminate the need for employee training on new software
- C. To reduce IT support teams by automating all processes
- D. To increase the number of applications used in an organization
Answer: A
Explanation:
The primary purpose ofDigital Adoptionis toensure employees and customers use digital platforms and capabilities effectively, maximizing the value of software investments. Digital Adoption Platforms (DAPs) like WalkMe achieve this through guidance, analytics, and automation, helping users navigate and master digital tools to achieve business outcomes.
The other options are incorrect:
* Eliminating training(A) is not realistic; DAPs support training, not replace it.
* Increasing applications(B) is not the goal; it's about effective use of existing tools.
* Reducing IT support teams(C) is a secondary benefit, not the primary purpose.
Extract from Official WalkMe Documentation:
According to the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.1: Introduction to Digital Adoption):
"Digital Adoption aims to ensure that employees and customers effectively utilize digital platforms, enhancing productivity and user satisfaction through tools like DAPs." The courseWalkMe Fundamentalsstates:
"The core purpose of Digital Adoption is to enable effective use of digital tools by employees and customers, driving efficiency and value." Option D is the primary purpose of Digital Adoption.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.1: Introduction to Digital Adoption.
WalkMe Overview Guide, "Digital Adoption Defined" Section.
Course:WalkMe Fundamentals, Module 1: Understanding Digital Adoption.
NEW QUESTION # 25
Your product team released a new feature last month and would like to get end user feedback within Insights.
Which of the options below is the best approach?
- A. Add a ShoutOut on the feature page that activates a WalkMe Survey with multiple questions.
- B. Create a Survey and place it in the WalkMe Menu.
- C. Use a 3rd party survey tool and send it to your users in an automated email campaign.
- D. Use a Shuttle linking to a Google Form with detailed questions.
Answer: A
NEW QUESTION # 26
Which steps would you take to publish items to Production that you add to the user-facing Menu in the Menu Organizer?
- A. Adding items to the user-facing Menu are automatically published to Production.
- B. Changing the name of an added item in the Menu Organizer publishes it to Production.
- C. Manually publishing the item to Production after adding it to the Menu Organizer and saving it.
- D. Adding an item to the user-facing Menu and clicking Save automatically publishes it to Production.
Answer: C
NEW QUESTION # 27
Your company has a reporting page with features that have always been available. They recently added the ability for users to create their own reports. Not everyone uses the reporting tools, but they want to announce the new report creation feature for those who do use it. They will use a ShoutOut for this and only want to show it to users who use the tool. Under the ShoutOut's engagement tab, which auto-play option would be best?
- A. Auto-play
- B. Off (activate via a launcher)
- C. Play once a day
- D. Play according to a rule
Answer: D
Explanation:
To target a ShoutOut to users who actively use the reporting tools, the best approach is to use thePlay according to a ruleoption in the ShoutOut's engagement tab. This allows Builders to define a segmentation rule (e.g., based on user behavior, such as having accessed the reporting page) to ensure the ShoutOut only appears to the relevant audience. This targeted approach avoids annoying non-users and maximizes the announcement's effectiveness for the intended group.
The other options are less suitable:
* Auto-play(B) displays the ShoutOut to all users on page load, regardless of their interaction with the reporting tools.
* Play once a day(C) also lacks targeting and may show to irrelevant users.
* Off (activate via a launcher)(D) requires manual user action, which may reduce visibility for the announcement.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9:
ShoutOuts):
"The 'Play according to a rule' option in the ShoutOut engagement tab allows targeting specific user segments based on behavior or attributes, ensuring relevant delivery of announcements." The courseGetting Started with Building WalkMe Solutionsexplains:
"For announcements like new feature releases to specific user groups, use 'Play according to a rule' to segment the audience, such as users who have interacted with a particular tool." Option A is the best auto-play option for this targeted ShoutOut.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9: ShoutOuts.
WalkMe Editor User Guide, "ShoutOut Engagement Settings" Section.
Course:Getting Started with Building WalkMe Solutions, Module 6: Configuring ShoutOuts.
NEW QUESTION # 28
What are the key benefits of using WalkMe's Digital Adoption Platform (DAP)?
Note: There are 3 correct answers to this question.
- A. Eliminates the need for IT support teams
- B. Automated onboarding and in-app guidance
- C. Replaces all software within an organization
- D. Enhanced visibility into user engagement and friction points
- E. Improved feature awareness and faster platform activation
Answer: B,D,E
NEW QUESTION # 29
What does WalkMe's UI Intelligence feature do?
- A. It eliminates the need for data collection
- B. It forces users to complete forms without assistance
- C. It analyzes form interactions and provides actionable insights
- D. It blocks users from entering incorrect data
Answer: C
Explanation:
WalkMe'sUI Intelligencefeatureanalyzes form interactions and provides actionable insightsby tracking how users engage with forms (e.g., fields skipped, errors made). This data, available in WalkMe Insights, helps organizations identify friction points, optimize form designs, and improve user completion rates, enhancing overall digital adoption.
The other options are incorrect:
* Forcing form completion(A) is not a WalkMe function; it focuses on guidance.
* Blocking incorrect data(B) is partially true for Validation SmartTips, but not UI Intelligence's role.
* Eliminating data collection(D) is false; UI Intelligence relies on data collection.
Extract from Official WalkMe Documentation:
Per the SAP WalkMe Digital Adoption Consultant Study Guide (Section 3.7: UI Intelligence):
"UI Intelligence analyzes user interactions with forms, providing insights into completion rates and errors to optimize form usability and user experience." The courseWalkMe Fundamentalsexplains:
"UI Intelligence delivers actionable insights by tracking form interactions, helping organizationsaddress user challenges and improve process efficiency." Option C accurately describes the UI Intelligence feature.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.7: UI Intelligence.
WalkMe Insights User Guide, "UI Intelligence" Section.
Course:WalkMe Fundamentals, Module 3: Advanced Analytics Features.
NEW QUESTION # 30
When are SmartTip validation rules evaluated?
- A. When the user refreshes the page.
- B. When the user enters content into a field and then clicks or tabs outside of the field.
- C. When the user enters content into a field.
- D. When the user clicks into a field.
Answer: B
NEW QUESTION # 31
When adding new users to an account on a platform, admins must select their permission levels. The company gets a lot of support tickets about users asking what each permission level means or asking to adjust permission levels because they were set up incorrectly. The company already has a help article that lists out all of the permission level definitions, but it isn't used often. Which of these options would be the best solution to create with WalkMe?
- A. Smart Walk-Thru navigating users to the help Resource
- B. Launcher next to the field that activates a Resource
- C. ShoutOut every time admins begin adding a new user
- D. Validation SmartTip
Answer: B
Explanation:
The issue is that admins frequently submit support tickets due to confusion about permission levels, despite an existing help article. The best WalkMe solution is aLauncher next to the field that activates a Resource, which links directly to the help article. This approach provides context-sensitive access to the documentation exactly where admins need it-near the permission level field-encouraging its use and reducing support tickets without disrupting the workflow.
The other options are less effective:
* ShoutOut every time admins add a user(A) is intrusive and not directly tied to the permission field.
* Validation SmartTip(B) is for enforcing input rules, not linking to help content.
* Smart Walk-Thru to the help Resource(C) is overly complex for simply accessing documentation.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.3: Launchers):
"Launchers placed next to form fields can activate Resources, such as help articles, providing instant access to relevant documentation to reduce user errors and support tickets." The courseGetting Started with Building WalkMe Solutionsstates:
"For underutilized help content, place a Launcher near the relevant field to trigger a Resource,ensuring users access guidance in context to resolve confusion efficiently." Option D is the best solution to reduce support tickets by leveraging the existing help article.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.3: Launchers.
WalkMe Editor User Guide, "Using Launchers with Resources" Section.
Course:Getting Started with Building WalkMe Solutions, Module 11: Reducing Support Tickets.
NEW QUESTION # 32
You and your Project Lead just had a conversation with a business stakeholder who wants you to create WalkMe content for their team. They provided you with all of the following information:
Sales team members are constantly rushing through entering contract details in your sales platform, which adds to inaccurate data for the business. Once they get to the contract page, there are many fields to fill out that are unique to each client. They often don't remember which is the correct option from a number of dropdown fields, and the company doesn't currently have any documentation that explains the dropdown fields.
- A. Users do not know which is the correct option in the dropdown fields
- B. No help documentation currently exists
- C. The business has inaccurate data
- D. Sales team members are rushing through entering contract details
- E. What is the end user behavior (pain point) you need to address with WalkMe content?
Answer: D
NEW QUESTION # 33
You're getting ready to plan your next build. What data/section in Insights can you use to help you Capacitor determine which content your end users may need you to build next?
- A. Total Menu Opens
- B. Activity Log
- C. What Users Are Searching For
- D. Text and Multilanguage
Answer: C
Explanation:
The WalkMe Insights platform is designed to provide actionable data to optimize digital adoption by identifying user behavior and content needs. The "What Users Are Searching For" section in Insights specifically tracks search terms entered by end users in the WalkMe Menu, revealing what content or guidance they are seeking. This data is critical for planning future builds because it highlights gaps in existing content or areas where users need additional support. For example, if many users search for "profile settings" but find no relevant content, this indicates a need to build guidance for that process.
In the context of the question, "What Users Are Searching For" directly informs the WalkMe Builder about user pain points and content demands, unlike the other options:
* Total Menu Opensonly shows how often the WalkMe Menu is accessed, not what users are looking for.
* Activity Logprovides a record of user interactions with WalkMe content but doesn't specifically highlight search behavior or content needs.
* Text and Multilanguagerelates to content localization settings, not user behavior or content planning.
Extract from Official WalkMe Documentation:
According to the WalkMe Insights User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.2: Analytics and Reporting):
"The 'What Users Are Searching For' report in Insights displays the search terms entered by end-users in the WalkMe Menu, along with metrics such as the percentage of searches resulting in no action. This report helps Builders identify content gaps and prioritize new builds based on user demand." Additionally, the courseAdvancing Your Skills in Building WalkMe Solutionsemphasizes:
"Leveraging Insights data, particularly the 'What Users Are Searching For' section, enables Builders to align content creation with user needs, ensuring proactive digital adoption support." This confirms that option C is the correct choice, as it directly correlates with determining future content needs based on user search behavior.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.2: Analytics and Reporting.
WalkMe Insights User Guide, "What Users Are Searching For" Report.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 4: Using Insights forContent Planning.
NEW QUESTION # 34
You have created a Smart Walk-Thru to guide users creating a new department on a site. Depending on which option users select from a dropdown at one step in the process, they may need to complete a few additional items before moving forward.
Which WalkMe feature could help address this alternate path in a Smart Walk-Thru?
- A. Start Point
- B. Popup Step
- C. Wait For Condition
- D. Split
Answer: D
NEW QUESTION # 35
What is the function of WalkMe Discovery's License Optimization feature?
- A. To disable unused applications permanently
- B. To identify potential wasted spend on app licenses
- C. To automatically renew software licenses without user intervention
- D. To increase the number of applications used in an organization
Answer: B
Explanation:
WalkMe Discovery'sLicense Optimizationfeature analyzes application usage data toidentify potential wasted spend on app licenses. By tracking which licenses are underutilized or unused, it helps organizations optimize software investments, reducing costs without disrupting operations.
The other options are incorrect:
* Automatically renewing licenses(A) is not a WalkMe function.
* Disabling unused applications permanently(C) is too extreme; Discovery provides insights, not actions.
* Increasing applications(D) contradicts the goal of optimization.
Extract from Official WalkMe Documentation:
Per the SAP WalkMe Digital Adoption Consultant Study Guide (Section 3.6: WalkMe Discovery):
"The License Optimization feature in WalkMe Discovery identifies underused or unused software licenses, highlighting opportunities to reduce wasted spend." The courseWalkMe Fundamentalsexplains:
"WalkMe Discovery's License Optimization helps organizations save costs by pinpointing licenses that are not fully utilized, enabling informed decisions." Option B correctly describes the function of License Optimization.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.6: WalkMe Discovery.
WalkMe Discovery User Guide, "License Optimization" Section.
Course:WalkMe Fundamentals, Module 4: Discovery Features.
NEW QUESTION # 36
Your product team has informed you that there is a UI element on the website that has no purpose, is causing user confusion, and they need it removed. They also mentioned that they don't have enough development resources to remove it for at least a few weeks. What WalkMe solution can you build to help resolve this issue?
- A. Build a Launcher that will cover up the UI element and make it invisible.
- B. Build a Resource to a support article on the UI element.
- C. Build a Mini Menu and place it next to the button.
- D. Build a mandatory field Launcher and place it on top of the UI element.
Answer: A
Explanation:
WalkMe Launchers are on-screen elements that can be configured to trigger actions or content, such as Smart Walk-Thrus, Resources, or Shuttles. A key feature of Launchers is their ability to be customized for visibility and positioning, including the option to make them "invisible" by adjusting transparency settings. This makes them ideal for temporarily covering a problematic UI element without requiring code changes to the underlying website. By placing an invisible Launcher over the unwanted UI element, the Builder can block user interaction with it, effectively "hiding" it until developers can remove it.
The other options are less effective for this use case:
* A mandatory field Launcheris not a standard WalkMe feature; Launchers are not tied to form validation or mandatory fields.
* A Resource to a support articleprovides information but doesn't prevent users from interacting with the confusing UI element.
* A Mini Menuis a navigational tool for accessing content and cannot cover or hide a UI element.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.3: Launchers):
"Launchers can be customized to be fully transparent using the ghost icon in the WalkMe Editor, allowing them to overlay and block interaction with specific UI elements without being visible to the end user. This is useful for temporarily disabling problematic elements." The courseAdvancing Your Skills in Building WalkMe Solutionsnotes:
"In scenarios where a UI element causes confusion and cannot be removed immediately, an invisible Launcher can be placed over the element to prevent user interaction, serving as a temporary workaround." Option D is the correct solution, as it directly addresses the need to make the UI element inaccessible without requiring development resources.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.3: Launchers.
WalkMe Editor User Guide, "Customizing Launchers" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 5: Temporary Workarounds for UI Issues.
NEW QUESTION # 37
You have just created a few new pieces of content. Now, you are ready to view how they work together and see how they will look from the end user experience before you publish. Which feature will be best to do this?
- A. Publish Settings
- B. Play multiple items
- C. Play
- D. Preview
Answer: D
Explanation:
ThePreviewfeature in the WalkMe Editor allows Builders to simulate the end-user experience for multiple pieces of content before publishing. It shows how content (e.g., Smart Walk-Thrus, SmartTips, ShoutOuts) appears and interacts on the page, ensuring they work together seamlessly and look as intended from the user' s perspective.
The other options are incorrect:
* Play multiple items(A) is not a standard WalkMe feature.
* Play(C) typically refers to testing a single Smart Walk-Thru, not multiple content types.
* Publish Settings(D) configure deployment options, not preview functionality.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.4:
Quality Assurance):
"The Preview feature enables Builders to test multiple pieces of content together, simulating the end-user experience to verify appearance and interactions before publishing." The courseGetting Started with Building WalkMe Solutionsexplains:
"Use Preview in the Editor to see how new content will look and function for end users, allowing you to test combinations of content without publishing." Option B, Preview, is the best feature for this purpose.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.4: Quality Assurance.
WalkMe Editor User Guide, "Previewing Content" Section.
Course:Getting Started with Building WalkMe Solutions, Module 5: Testing Content.
NEW QUESTION # 38
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