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SAP C_C4C30_1711 Exam Syllabus Topics:

SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. A user reports an incident. The administrator determines that this incident needs to be reviews by SAP Support. What is the NEXT STEP the administrator must perform in SAP C4C? Please choose the correct answer

A) Forward the incident to the provider
B) Respond to the requestor
C) Take over the incident
D) Create a service request with SAP Support

2. How can you distribute the revenue of the opportunity? There are 2 correct answers to this question.

A) The revenue can be distributed between the account team members.
B) The revenue can be distributes at header level.
C) The revenue can be distributed on a daily basis.
D) The revenue can be distributed between the sales team members.

3. Which of the following actions are supported by the e-mail communication channel? There are 2 correct answers to this question.

A) Route unknown sender e-mails to a common inbox
B) Create service tickets from inbound e-mails
C) Broadcast e-mails to a group of individuals
D) Create activities from inbound e-mails

4. How can you give a business user access to a work center view? There are 2 correct answers to this question.

A) Copy the access rights from a business user who already has access to the work center view
B) Use business scoping to activate the work center containing the view
C) Assign the business user to the territory structure.
D) Create a business role that has access to the work center view and assign it to the business user.

5. Which of the following objects deliver a default approval process? There are 3 correct answers to this question.

A) Visit
B) Campaign
C) Appointment
D) Opportunity
E) Ticket

Solutions: