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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure grantmaking functionality - Configure program management and outcomes |
| Nonprofit Cloud Setup | 22% | - Enable features and manage permissions - Configure stakeholder management - Set up program and case management |
| Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
| Integration and Data Management | 15% | - Manage duplicates and data quality - Select data and integration tools - Plan data migration and governance |
| Implementation Strategies | 18% | - Manage consulting engagement lifecycle - Define testing and deployment strategies - Apply governance and change management |
| Solution Design | 32% | - Evaluate Nonprofit Cloud, platform and third-party solutions - Recommend use of industry common features - Align business processes to data model and features |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. The admin at a nonprofit wants to delegate authority to two specific users to process gift entries. Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access? (Choose 3)
A) Grant create and edit access to all required objects and fields.
B) Grant access to BOI_BatchOverride and BOI_DataImport Visualforce pages.
C) Grant create, edit, and delete access to all required objects and fields.
D) Grant the View All Data permission.
E) Grant visibility to the Gift Entry tab.
2. A consultant wants to view an interactive graph of a donor's key relationships. Which feature available in Nonprofit Cloud should the consultant use?
A) Flexcard
B) Actionable Relationship Center
C) Contact Profile
3. A nonprofit organization wants to track participants who attend drop-in programs. Which Nonprofit Cloud feature should the organization use?
A) Benefit Schedule Assignments
B) Anonymous Benefit Disbursements
C) Ad Hoc Benefit Disbursements
4. A nonprofit wants all donations related to a new direct mail appeal to be assigned to a designated restricted fund. How should the consultant advise the nonprofit to achieve this?
A) Enable Default Allocations and specify the designated fund as the default GAU.
B) Create a campaign for the appeal and use the Manage Allocations functionality to assign the fund.
C) Run Batch Create Default Allocations bulk data process and specify the designated fund as the default.
D) Create a campaign for the appeal and add a lookup field for the GAU for the designated fund.
5. A nonprofit organization is setting up Outcome Management in Nonprofit Cloud to track the effectiveness of its job skills training program. The overall goal of the program is to reduce unemployment among its clients.
What should the organization use to represent the goal in the Outcome Management objects?
A) A Benefit
B) An Outcome
C) An Indicator Result
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |






