Microsoft MB-210 : Microsoft Dynamics 365 Sales Functional Consultant

MB-210 real exams

Exam Code: MB-210

Exam Name: Microsoft Dynamics 365 Sales Functional Consultant

Updated: Jun 08, 2026

Q & A: 376 Questions and Answers

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About Microsoft MB-210 Exam

Facts about Microsoft MB-210 Exam

The Microsoft MB-210 contains 40-60 questions which are supposed to be completed in 3 hours. The test is available in English only and its fee will be $165 for those candidates from the USA. Styling of questions observes multiple choices, case studies, repeated answers, active screen, labs, review screen, short answer, and others. All the Microsoft certification exams are offered through Pearson VUE. So, to register for your MB-210 test, log into your Pearson VUE account to choose the proctored exam. Follow the prompts to complete the registration process. Certification is awarded upon garnering 700 points and more.

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Skills Outline

There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:

The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.

The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.

The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Microsoft MB-210 Exam Syllabus Topics:

TopicDetails

Perform configuration (25-30%)

Configure sales settings-configure sales territories and hierarchical sales territories
-configure auto number settings for cases, orders, and quotes
-configure business settings including business closures, currencies, and fiscal years
-configure sales security roles and access team templates
-create and manage sales collateral
Configure processes-configure duplicate detection rules
-configure record creation rules
-configure sales business process flows
-create and manage playbooks
Create and configure sales visualizations- configure template apps for Power BI
-configure sales dashboards
-design and create sales charts
-design sales Advanced Find, Power BI, FetchXML, and Kanban reports, views, and visualizations

Manage core sales tables (45-50%)

Create and manage accounts and contacts-create and manage accounts
-create and manage contacts
-create and manage activities
Create and manage leads-create and search for leads
-convert activities to leads
-perform lead qualification
Create and manage opportunities-manage opportunities
-track stakeholders, sales team members, and competitors
-add product line items to opportunities
-customize the Opportunity Close form
Create and manage sales order processes-add quotes to opportunities
-edit quotes in various stages
-manage revisions to quotes
-send quotes to customers
-convert quotes to orders
-manage orders
-manage invoices
Create and manage products and product catalogs-create and manage products, product bundles, and product families
-create and managepricing lists
-create and manage discount lists
- create and manage unit groups

Configure additional tools and services (20-25%)

Configure integration with external sales applications- implement Relationship Sales
-describe use cases for Customer Insights
-implement Power BI template apps
Create and manage goals and forecasts-configure and use forecasts
-configure and use goals
Implement Sales Insights-configure standard Sales Insights features
- configure premium features including Notes Analysis, Who Knows Whom, and Conversation Intelligence
-implement Sales Accelerator
-implement premium forecasting
-configure predictive scoring models

MB-210 Target Audience

This exam is relevant for the following target audiences:

  • Consultants who have the responsibility to implement solutions that support the sales lifecycle. All in all, you should be able to run this cycle with efficiency in order to meet the objectives of your company, revenue targets, and business plans.
  • Individuals with sales expertise;

In addition, the applicants need to have secure business comprehension that is acquired through the first-hand experience in sales.

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