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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Order Capture and Order Submission - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey |
| Store Execution | 15% | - Assortment Monitoring - Planogram Compliance - Store Survey and Feedback - Store Execution Process |
| Visit Execution | 23% | - Inventory Check and Product Listing - Visit Tasks and Task Types - Visit Execution Process - Order Capture and Order Submission - Promotion Check and Promotion Details - Photo Capture and Survey |
| Admin and Configuration | 12% | - Reports and Dashboards - Mobile Configuration - User Setup and Permissions - Consumer Goods Cloud Data Model |
| Visit Planning | 23% | - Visit Planning Process - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency - Territory Management |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
A consultant for Northern Trail Outfitters is having trouble getting planogram checks to work for the field team. Which data setup steps could resolve this issue?
- A. Associate the image to an In-Store Location.
- B. Associate the image to the Assessment Task.
- C. Associate the image to a Retail Store.
- D. Associate the image to the Promotion.
Correct Answer: A 🗳️
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For flow based tasks, which two statements are correct?
- A. A retail store KPI is always needed and is passed to the flow in the variable Retail Store KPI
- B. Flow based tasks should never be used for tasks that require a Retail Visit KPI
- C. Assessment Task IDs and Visit IDs are passed to the flow in a flow task
- D. Retail Visit KPIs always need a corresponding Retail Store KPI
- E. Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the retail visit kpi
Correct Answer: C,D 🗳️
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A Field Sales Manager is trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
- A. Last Visit Store Performance Dashboard
- B. Product Performance Dashboard
- C. Team Performance Dashboard
- D. Store Performance Dashboard
Correct Answer: D 🗳️
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Which Statement is accurate regarding Action Plan Templates?
- A. They can be setup in the mobile application
- B. They can be associated with Assessment Task Definitions and Component Tasks
- C. They can be deleted
- D. They cannot be cloned
Correct Answer: B 🗳️
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Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
- A. Store Manager
- B. Sales Manager
- C. Divisional Manager
- D. Category Manager
Correct Answer: B 🗳️
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