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Apple Macintosh Service Sample Questions:

1. Which of the following safety issues applies to the iMac (Mid 2007)?

A) Liquid coolant spillage
B) High voltage CRT discharge
C) Fragile glass panel breakage
D) Thermal grease toxicity

2. What is the proper way to calibrate the main battery in a MacBook?

A) Charge the battery fully. Wait 2 hours. Run the MacBook on battery until it goes to sleep. Wait 5 hours. Charge it fully again.
B) Charge the battery overnight. Make sure battery status indicates 100% before disconnecting AC adapter.
C) The battery is calibrated out of the box; no further steps are needed.
D) Charge the battery while running the Battery Calibration Utility.
E) Charge the battery halfway. Wait 2 hours. Finish charging the battery. Run the
MacBook on battery until it goes to sleep. Charge it fully again.

3. Which of the following is NOT one of the steps of the Apple-recommended troubleshooting process?

A) Try quick fixes
B) Run diagnostics
C) Verify repair
D) Verify problem
E) Clean plastics

4. Which one of the following is NOT a risk when working around CRTs?

A) Overheating
B) Implosion
C) Electric shock
D) Toxic materials

5. The two primary goals of troubleshooting are _____ and _____. SELECT TWO

A) running as many diagnostics as possible
B) repairing a product quickly
C) using as many parts as possible
D) repairing a product properly
E) repairing a product cheaply

Solutions: