Cisco 700-805 : Cisco Renewals Manager

700-805 real exams

Exam Code: 700-805

Exam Name: Cisco Renewals Manager

Updated: Oct 27, 2026

Q & A: 149 Questions and Answers

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About Cisco 700-805 Exam

Salary Cisco 700-805: Cisco Renewals Manager

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Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cisco-renewals-manager-700-805-crm.html

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Cisco 700-805 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Roles and Responsibilities30%- Explain renewals tasks and success metrics
- Describe Renewals Manager role and integration
Topic 2: Cisco Tools and Processes20%- Describe CX Portfolio and deal management processes
- Explain Smart Accounts & Smart Licensing
Topic 3: Customer Success Foundation10%- Explain recurring revenue financial implications
- Describe recurring revenue financial terms
- Explain the stages of the customer lifecycle
- Define customer experience
Topic 4: Business Acumen30%- Describe renewal cycle and risk action planning
- Interpret key financial terms (e.g., CAPEX, OPEX)
- Evaluate products and services to meet customer goals
Topic 5: Customer Success10%- Define customer success
- Explain customer journey & IT purchasing models

Cisco Renewals Manager Sample Questions:

Question #1

An RM is reviewing a consumption report in EAWS for a customer ' s Software EA. The report shows the customer is trending at 118% consumption of their security suite with six months remaining in the term. What is the most effective operational action for the RM?

  • A. Proactively engage the customer to explain the True Forward trend and adjust budget plans.
  • B. Reduce the customer ' s license count in the Subscription UI to bring consumption within limits.
  • C. Wait until the annual True Forward milestone date to notify the customer of the overage.
  • D. Initiate a True Up calculation immediately and submit an invoice for the overconsumption.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Which service offering helps define the customer ' s IT vision and strategy?

  • A. Support
  • B. Optimization
  • C. Training
  • D. Advisory
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

An RM identifies at T-120 that a customer has not adopted the primary use case defined during the Land stage. What is the strategic action at this point?

  • A. Proceed with the full renewal quote and address the gap during negotiation at T-60.
  • B. Reduce the renewal scope to match the customer ' s current usage level.
  • C. Flag the risk and engage the CSM to address the adoption gap before engagement opens.
  • D. Transfer the account to a digital renewal motion for automated engagement.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

Which group of products are enterprise networking products?

  • A. WAN, LAN, Wireless
  • B. Routing, Switching, Access Points
  • C. Salesforce, Box, AWS
  • D. iWAN, Viptela, Meraki
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which statement best summarizes the intended outcome of the Success Plan?

  • A. provide scheduling for resolving customer qual y issues
  • B. generate financial data that indicates a customer ' s propensity to renew
  • C. development of a customer-centric view for achieving value from their portfolio
  • D. grow incremental annual recurring revenue
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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