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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. What arc three advantages of the Audit Server? (Choose three.)

A) auditing to a single field level
B) unlimited database entries
C) the ability to restart the License, Provisioning, and Synchronizer services in Windowsin event of afailure
D) the ability to schedule delayed saves during maintenance hours
E) the ability to rollback the CM administration
F) abilitytoprovide a Security Firewall to Avaya Contact Center Control Manager (ACCCM)

2. When trying to login info the Avaya Contact Center Control Manager (ACCCM) web portal for the first time, you receive a message that the authentication failed. You know that you need to look in the c:\windows\system32 folder and the windows\syswow64 folders.
What is the name of the file you need to check?

A) nav360config.xml
B) passwdconf.xml
C) authconfig.xml
D) passwd.conf

3. You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?

A) weekly,daily,hourly
B) daily, or the number of seconds you select
C) dally, hourly, or half-hourly
D) monthly, weekly, daily
E) dally, orthe number of minutes you select

4. The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure the connector? (Choose three.)

A) Web Service Username
B) Database Name
C) Version Number
D) Call RecorderWeb Service URL
E) Database Login ID

5. A customer plans to install Avaya Contact Center Control Manager (ACCCM) with integration to Record, one-X, Voice Portal and Workforce Optimization (WFO).
Which connector affects the size and number of servers required?

A) One-X
B) Workforce Optimization (WFO)
C) Recorder
D) Voice Portal

Solutions: