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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware and Network Troubleshooting | 26% | - Printers and multifunction devices - Common symptoms and root causes - Troubleshooting methodology - Hardware troubleshooting - Network troubleshooting - Mobile device troubleshooting |
| Topic 2: Virtualization and Cloud Computing | 12% | - Virtual machine concepts - Cloud connectivity and configuration - Cloud and virtualization troubleshooting - Virtualization fundamentals - Cloud concepts and models (IaaS, PaaS, SaaS) |
| Topic 3: Hardware | 27% | - Storage devices (HDD, SSD, NVMe) - PC hardware and peripherals - Peripheral devices and connections - RAM types and installation - Power supplies and connectors - BIOS/UEFI and firmware - CPU and expansion cards |
| Topic 4: Networking | 20% | - Network protocols and services - IP addressing and subnetting basics - Network hardware and devices - Network troubleshooting - Network configurations - Network connectivity |
| Topic 5: Mobile Devices | 15% | - Mobile device configuration - Mobile device management (MDM) - Cellular connectivity and settings - Mobile device troubleshooting - Mobile device synchronization |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
1. Which of the following allows an organization to provide remote desktop resources without providing physical workstations to its users?
A) VDI
B) SaaS
C) Containers
D) RMM
2. Which of the following best blocks unwanted traffic on a network?
A) Firewall
B) Switch
C) Router
D) Access point
3. The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?
A) Change the printhead.
B) Install a new ribbon.
C) Apply a maintenance kit.
D) Replace toner or ink cartridges.
4. A user's wireless headset shows a "connected" status when turned on, but the Bluetooth list on the user's phone shows that the headset is "not connected.". Which of the following should the technician do?
A) Turn off Wi-Fi.
B) Enable Bluetooth.
C) Re-pair the devices.
D) Enter the PIN.
5. The display in a conference room has a ghost image that does not match the presentation. Which of the following would test resolve the issue?
A) Replace the monitor.
B) Increase the brightness levels
C) Adjust the color settings.
D) Correct the keystone.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |






