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IBM System x Technical Fundamentals V11 Sample Questions:

1. A System x technical specialist has a prospective customer who is excited about PureFlex and is working on configurations for a large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. What steps should the technical specialist take to make sure the customer is satisfied with the solution?

A) Request Techline create configurations
B) Request Techline to perform an on site TDA
C) Engage Techline to assess configurations and assist in preparing for a TDA
D) Perform knowledge transfer of design requirements with the customer

2. A customer recently purchased a new x3550 M4 server and one of the hard drives has reported as failed. The customer is under standard warranty. They called the technical specialist asking for a replacement. Which action should the technical specialist recommed the customer take?

A) Order a replacement drive with installation instructions
B) Contact the IBM Service and Support Center to analyse and solve the problem
C) Contact IBM Technical Specialist to install a new drive
D) Contact the IBM CTS to replace the drive

3. Which of the following System x products requires a TDA?

A) x3850 X5
B) x3690 eX5
C) EXP2500
D) DS3500

4. A customer needs to get a working Windows 2008 image with drivers for their new servers as soon as possible. Which of the following method would best achieve this?

A) Deploy Customer existing image and use UXSPi to update IBM specific driversDeploy Customer? existing image and use UXSPi to update IBM specific drivers
B) Use ServerGuide to install Windows 2008
C) Install Windows 2008 using the F6 supply Mass Storage Controller option
D) Replace Customer deployment solution with Tivoli Provisioning Manager for OS Deployment Director EditionReplace Customer? deployment solution with Tivoli Provisioning Manager for OS Deployment Director Edition

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