Microsoft MB-220 : Microsoft Dynamics 365 Marketing Functional Consultant

MB-220 real exams

Exam Code: MB-220

Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Sep 01, 2026

Q & A: 250 Questions and Answers

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About Microsoft MB-220 Exam

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What Are Specifications of Associated Certification?

Test MB-220 is related to a job-role-based certification, the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate. The certificate allows an earner to gain intermediate expertise on concepts like marketing application configuration, managing segments and lists, creating & managing marketing emails, and many others that are part of the day-to-day operations of a consultant or developer. By explaining every bit of Dynamics 365 model-driven applications and data-modeling principles, it makes the certification holder capable to perform the key operations perfectly.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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Introduction to MB-220: Microsoft Dynamics 365 Marketing Exam

Microsoft MB-220 Exam is a certification exam that is conducted by Microsoft to validates candidate knowledge and skills of marketing principles and industry methodologies and best practices.

As a Microsoft Dynamics 365 Marketing expert, you are in charge of building brand awareness and responsible for configuring and expanding the core marketing application to include email marketing, setup, leads nurturing with personalized experiences, interactive customer journeys, LinkedIn integration, Landing Pages, Events, Voice of the Customer, segmentation and scoring, and maintaining General Data Protection Regulation(GDPR) compliance. This exam checks competency level on topics such as creating and managing marketing forms and pages, manage webinars. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Dynamics 365 Marketing

Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Configure Dynamics 365 Customer Insights – Journeys10-15%- Configure forms, pages, and templates
- Configure application settings
- Configure integration with other services
Analyze insights and reports10-15%- Create and interpret reports and dashboards
- Measure campaign performance
Manage marketing channels25-30%- Create and manage marketing emails
- Manage text messages and push notifications
- Design and publish marketing pages and forms
Manage events and webinars10-15%- Integrate with webinar platforms
- Manage registrations and attendance
- Plan and configure events
Manage customer journeys20-25%- Test, publish, and monitor journeys
- Design and implement journeys
- Implement automation and branching logic
Manage leads, contacts, and accounts1-5%- Implement lead scoring and qualification
- Create and manage records
Manage segments and preferences15-20%- Manage subscription centers and preferences
- Manage consent and compliance
- Create and manage segments

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